You could use just tools and a truck to start a basic handyman franchise. But to build a home services business that runs efficiently and scales sustainably, you need the right support system to help lay a solid foundation.
When you franchise with Ace Handyman Services, you gain more than just a license to operate. You get a comprehensive training framework, a proven playbook, and a dedicated TEAM committed to your long-term success. With over 25 years of success in the handyman industry, we’ve built a system that prepares new owners for every phase of growth, from day one to year ten.
Thinking of investing in a handyman franchise? Here are six ways you can count on Ace Handyman Services to set you up for success.
1. A 16-Week, Step-by-Step Onboarding Process
Our comprehensive onboarding process will guide you from your first day as a franchisee through your grand opening. Our 16-week plan to open includes:
- Dedicated In-Person Training for You and Your TEAM
You, your Office Manager, and up to two other TEAM members will attend a three-day training session at the Ace Handyman Services headquarters in Denver, CO. This initial training program covers everything from scheduling systems and customer service to managing day-to-day operations. - Marketing & Advertising Prep
Ace Handyman Services provides a comprehensive, customizable startup kit to help you plan and launch your grand opening marketing campaigns. This includes everything from press release templates and social media assets to local advertising guidance, so you can start attracting business right out of the gate. - Additional On-Site Coaching
In your first week of live business, you’ll benefit from additional on-site training and support as the calls start to roll in. They’ll work with your TEAM, help you handle live customer calls, and coach you through your first jobs to make sure things run smoothly.
Our proven training approach helps you build momentum and confidence before you even dispatch your first job.
2. Support from Key TEAM Members
The Ace Handyman Services TEAM relies on three core roles: the Franchisee, the Office Manager, and the Craftsmen. We’ll help you ensure you’ve got the right people in the right spots, so you can make the most of our proven handyman business model.
- The Franchisee (That’s You!)
Your training focuses on leadership, financial planning, and business growth. You’ll learn how to track performance metrics, set measurable goals, and scale your business while keeping your TEAM focused and motivated. - The Office Manager
This role is responsible for handling the day-to-day. They’ll be trained in scheduling, customer communication, and closing service requests using our efficient tech stack. Their job is to make sure everything runs smoothly behind the scenes and that no opportunities fall through the cracks. - The Craftsmen
Your Craftsmen are the backbone of your franchise operations. Every Craftsman is trained to follow our 8-Step Service Path, ensuring jobs are consistent and customers always receive exceptional service.
Our clearly defined TEAM structure is one of the most important ways we support our franchisees, giving every owner a reliable, repeatable way to lead, delegate, and grow with confidence.
3. Proven Systems & Partnerships to Keep Things Running
Ace Handyman Services leverages a robust software system to handle the behind-the-scenes work, so you can focus on growing the business. These tools simplify everything from job scheduling and dispatching to invoicing and customer follow-ups. The best part? They connect directly to your customer database to keep your TEAM in sync.
As a franchisee, you’ll also be connected with trusted partners to further support you and your employees with things like payroll, benefits, and other human resource needs.
4. Built-In Marketing That Gets the Phone Ringing
Marketing your handyman business doesn’t have to be a guessing game. As an Ace Handyman Services franchisee, you’ll receive everything you need to start turning buzz into leads—and leads into jobs.
In addition to your grand opening startup kit, you’ll receive ongoing assistance with marketing strategies, messaging, and tactics. Our Support Center is continuously exploring new marketing opportunities for franchisees. You’ll receive monthly updates on new initiatives and customizable quarterly marketing calendars, so you can tailor your efforts to fit the needs of your business.
5. National Brand Recognition and a Territory to Call Your Own
Unlike starting an independent handyman business, joining Ace Handyman Services means you won’t be starting from scratch. Instead, you’ll be backed by the trust and reputation of the ACE Hardware name, giving your business instant credibility in your community.
With your initial franchise investment, you’ll also secure a territory of up to 70,000 protected households, with room to expand up to 100,000. That means you won’t have to worry about another Ace Handyman Services franchise opening down the street and competing with you for leads. You’ll have plenty of room to grow and a trusted brand name to help accelerate that growth.
6. Ongoing Learning and Personalized Support
Our franchise training and support doesn’t stop after your initial onboarding. As a franchisee, you’ll have access to a library of on-demand training videos covering all aspects of the business, as well as the ability to attend live virtual and in-person training events. Any time you need to train new TEAM members or revisit a part of our signature Service Path, the tools will be right at your fingertips.
You’ll also work closely with your own dedicated franchise support person through the lifespan of your business. You can connect with your representative on-site, virtually, or by phone any time you need someone to answer questions and help you make decisions as your business grows.
From big-picture strategy to day-to-day problem-solving, our TEAM gives you real people and real support when it matters most.
Franchise Training & Support You Can Count On
Ace Handyman Services equips you with the tools you need to run a successful handyman business. Our franchise training and support system ensures you know exactly what to do, who to hire, and how to grow from Day One. You won’t just be opening a business—you’ll be building one that’s designed for success.
Ready to take the next step? Connect with our franchise team today to learn more and schedule your introductory call.
